Options For Paying Your Quarterly Invoices
We bill storage fees quarterly in advance on January 1, April 1, July 1, and October 1. Invoices are payable upon receipt and before the 10th of the month. A $15.00 late fee will be charged for accounts over 30 days late, and again at 60 days late.
Unused prepaid storage fees are fully refundable. If you have paid for the quarter but your car is removed from storage before the end of the quarter, any prepaid storage fees are prorated by the day and are applied first to the delivery charges if applicable, and if a credit remains, are refunded to you at delivery.
Most of our customers are overseas so for convenience may prefer to keep a credit card on file for automatic quarterly billing. Just fill out the Credit Card Authorization Form once and we will take care of your payments.
Please note: For any payments made using a credit card, either automatically or for e-mailed invoices, the billing zip code of the credit card must match the billing zip code on the invoice or the charge will be declined by our merchant processor. Please keep us updated with your latest billing address.
If your bank offers online bill payment you can set up a recurring quarterly payment usually for free. Mail bill payment checks to the office at: Atlantic Auto Storage, 99 Morse Lane, Arrington, VA 22922.
We like to receive checks in the mail because there are no credit card fees. Mail your check to the office at: Atlantic Auto Storage, 99 Morse Lane, Arrington, VA 22922. Please note that if your check is dishonored or returned for any reason, we will electronically debit your account for the amount of the check plus a processing fee of $50.00.
Another option is to receive your invoice via e-mail on the first day of each quarter. E-mailed invoices can be paid online using AMEX, Visa, MasterCard, or Discover. You will need to create an account for yourself the first time that you pay an invoice. The URL for paying your invoice is on the invoice but here is the link:
https://billpay.quickbooks.com/j/crm/atlanticauto (*Note https:// for security).
If you are not able to utilize any of these payment methods you can also pay over the phone with a credit card. Call 877-233-6876 and press 2 to speak to someone in the office.
WE DO NOT RECOMMEND THE USE OF DEBIT CARDS FOR PAYING YOUR ONLINE INVOICES BUT IF YOU ARE USING A DEBIT CARD PLEASE READ THIS FIRST: Your debit card billing address AND zip code must match the address we have on file and that appears on your invoice. If it does not, the transaction will not go through, it will be immediately voided by our merchant processor. If you are using a debit card and you encounter ANY trouble with the first attempt to process the transaction DO NOT keep trying because your bank will place a hold on the amount of the invoice EACH time you try again causing a large amount of funds to be held for up to 7 days.
OUR CHECK POLICY
If you choose to pay by check and your check is dishonored, you agree to pay a service fee of $50, or any higher amount allowed by law, and we may electronically debit or draft your account for this fee.
Also, if your check is returned for insufficient or uncollected funds, your check may be electronically re-presented for payment.